DETERMINE PURPOSE

• Why are you having the conversation?
• What do you want to achieve?

BE PREPARED AND ORGANIZED

• Develop your key points or ideas
• Gather and understand supporting materials

CONSIDER STRUCTURE

• Ensure the order makes sense
• Write an outline or bullet points

USE VISUAL SUPPORT WHEN NECESSARY

• Should be simple and clear
• Only use when it will facilitate communication

Now that we’ve looked at when to use verbal vs. written medium, let’s look at tactics to make the communications effective.

        1.Determine purpose

1.Why are you having the interaction

2.What do you want to achieve

        2.Be prepared, be organized

1.Get your ideas / points together before hand

2.Gather any supporting materials you might need before

        3.Consider the structure you’ve planned

1.Does the order make sense

2.Helpful to write an outline or bullet points

         4.Use visual support

1.Can be helpful, but sometimes it is not necessary and can distract from what you are working on

2.It should be clear and simple

3.And again, only use it when it will make your interaction easier