The first and most important step is actually identifying that a problem exists
Questions you need to ask:
Why is this a problem?
How is it stopping something that needs to get done?
It is critical to identify the problem and validate, before spending valuable time developing potential solutions
Validate with colleagues or superiors, using a problem statement
1 – As our comic just showed, you need to figure out that a problem exists
2 – Need to ask – why it’s a problem, or how it is stopping something from getting done
3 – It is critical to validate that a problem exists, before sending time developing solution
– A problem statement is a good way to do this, which we’ll discuss in detail in a few slides